Salon Brand Coaching

Dancing with your Business Intention

We meet with you once a month to review your progress towards having a sustainable relationship with the range of services you are excellent at. Our purpose is to identify one thing a month to focus on that will strengthen your customer's loyalty to you, your brand values and help you maintain a solid base of return customers, referrals, and new customers.

We created a simple one page list with the essential information to track so you can quickly see your trending for the types of customers you get and the range of service you do each month. We review this information with you to see what is going on and to identify one thing to focus on for next month. And we create a recipe style plan of action for you to follow.

Balance lifestyle to income by focusing on

• Reviewing the services you do each month, and how does it compare to your ideal
• Looking at your income and expenses for changes or concerns that need a response
  
• Explore one thing to do to attract great people who get your brand experience standards
  
• Identifying one thing to focus for next month and a recipe style plan to achieve it
  

We help you advance your Experience Standards

We do walk a through of your customer experience focusing on

• What creates a desire to return, and recommend you to people in their network
  
• What inspires your customer to believe you will provide excellent service
  
• What inspires your customer to feel they are grateful to be in your space
  
• What helps your customer feel grounded so they can transition from the stresses of their day to be present
  
• What do you focus on listening to when clarifying you customer intention for their visit
  
• What occurs during your customers experience that says you care about them and what helps them re-enter their day with gratitude.
• We select one thing a month to focus that will advance the quality of your customer's experience

To advance your communication standard we look at where we can remove

• Disconnection
• Confusion
• Frustration
• Redoing work
  
• We select one thing a month to focus that will advance the quality of your conversations and sense of connection

Lets set at time to talk

Fill out the Online from below to request a time to talk about this coaching session

For things to think about download our Monthly Customer and Income Trend PDF